https://viettelcustomerservice.com.vn/vi 2026-04-03T14:56:38.586Z daily 1 https://viettelcustomerservice.com.vn/vi/about 2026-04-03T14:56:38.586Z daily 0.8 https://viettelcustomerservice.com.vn/vi/contact 2026-04-03T14:56:38.586Z daily 0.8 https://viettelcustomerservice.com.vn/vi/privacy-policy 2026-04-03T14:56:38.586Z daily 0.8 https://viettelcustomerservice.com.vn/vi/terms-of-use 2026-04-03T14:56:38.586Z daily 0.8 https://viettelcustomerservice.com.vn/vi/career 2026-04-03T14:56:38.586Z daily 0.8 https://viettelcustomerservice.com.vn/vi/blogs 2026-04-03T14:56:38.586Z daily 0.8 https://viettelcustomerservice.com.vn/vi/news 2026-04-03T14:56:38.586Z daily 0.8 https://viettelcustomerservice.com.vn/vi/events 2026-04-03T14:56:38.586Z daily 0.8 https://viettelcustomerservice.com.vn/vi/cx-journey 2026-04-03T14:56:38.586Z daily 0.8 https://viettelcustomerservice.com.vn/vi/news/vnexpress-viettel-doanh-nghiep-can-xem-trai-nghiem-nguoi-dung-la-don-bay-tang-truong-149 2026-03-31T04:10:39.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/news/vneconomy-viettel-customer-service-va-tham-vong-xuat-khau-nang-luc-trai-nghiem-khach-hang-148 2026-03-27T04:35:07.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/news/viettel-customer-service-dat-chung-nhan-iso-90012015-cho-he-thong-quan-ly-chat-luong-146 2026-03-25T10:06:17.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/news/the-cx-night-viettel-customer-service-goi-tron-tam-tinh-tri-an-trong-reverie-khu-vuon-thanh-xuan-145 2026-03-23T04:32:54.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/news/soi-noi-chuoi-hoat-dong-ky-niem-01-nam-thanh-lap-viettel-customer-service-144 2026-03-17T10:31:29.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/news/100-cbnv-viettel-customer-service-hoan-thanh-tham-gia-bau-cu-dai-bieu-quoc-hoi-va-hdnd-cac-cap-142 2026-03-15T14:06:30.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/news/ban-tin-tuyen-dung-thang-3-tu-viettel-customer-service-140 2026-03-12T08:35:57.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/news/giam-doc-viettel-customer-service-doi-thoai-cung-cbnv-141 2026-03-13T04:21:56.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/news/viettel-customer-service-ghi-danh-tai-vong-chung-ket-cx-asia-excellence-awards-2026-138 2026-02-26T03:15:14.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/news/pho-tgd-tap-doan-tham-dong-vien-don-vi-tuyen-dau-viettel-customer-service-dau-xuan-2026-136 2026-02-23T14:46:05.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/news/website-viettel-customer-service-chinh-thuc-ra-mat-dien-mao-moi-133 2026-02-03T04:10:01.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/news/ceo-viettel-customer-service-nguyen-tien-dung-nhan-giai-vang-stevie-awards-137 2026-02-24T08:33:20.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/news/dich-vu-contact-center-outsourcing-cua-viettel-customer-service-gianh-giai-bac-stevie-awards-139 2026-03-12T03:11:11.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/news/viettel-customer-service-duoc-quoc-te-vinh-danh-toan-dien-ve-dich-vu-khach-hang-132 2026-02-02T06:48:03.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/news/viettel-customer-service-xuat-khau-dich-vu-tu-van-trai-nghiem-khach-hang-sang-thi-truong-campuchia-129 2026-01-21T04:13:04.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/news/viettel-customer-service-dong-hanh-cung-vam-thiet-ke-trai-nghiem-tri-an-khach-hang-130 2026-01-21T07:07:52.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/news/2025-cung-viettel-customer-service-hanh-trinh-dau-tien-day-dau-an-127 2026-01-07T08:47:42.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/news/shining-cx-stars-giai-thuong-ton-vinh-nhung-ngoi-sao-tuyen-dau-cua-viettel-customer-service-126 2026-01-07T08:04:03.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/news/vietnamplus-trai-nghiem-khach-hang-la-loi-the-canh-tranh-moi-cua-doanh-nghiep-viet-112 2025-12-22T16:34:26.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/news/bao-tuoi-tre-doanh-nghiep-viet-dau-tien-dat-giai-thuong-quoc-te-ve-trai-nghiem-khach-hang-111 2025-12-11T04:03:52.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/news/viettel-customer-service-la-doanh-nghiep-viet-dau-tien-dat-giai-quoc-te-ve-trai-nghiem-khach-hang-120 2025-12-22T16:35:56.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/news/viettel-customer-service-duoc-cap-phep-kinh-doanh-dich-vu-so-hoa-va-chinh-ly-van-ban-109 2025-12-14T17:31:22.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/news/ptgd-tap-doan-viettel-vu-tuan-anh-tham-va-lam-viec-tai-viettel-customer-service-118 2025-12-09T15:42:36.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/news/viettel-customer-service-xuat-sac-gop-mat-tai-vck-giai-thuong-trai-nghiem-khach-hang-quoc-te-icxa-117 2025-12-09T08:04:13.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/news/viettel-customer-service-chu-dong-ket-noi-dua-cong-nghe-trai-nghiem-khach-hang-phu-song-tu-bac-vao-119 2026-01-01T17:40:12.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/news/van-phong-quoc-hoi-trao-tang-bang-khen-vi-dong-gop-noi-bat-trong-xay-dung-quoc-hoi-so-116 2025-12-08T02:06:02.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/news/viettel-customer-service-do-bo-horecfex-2025-voi-loat-giai-phap-cskh-hien-dai-115 2025-12-05T10:04:08.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/news/dao-tao-ky-nang-cskh-tai-benh-vien-nhi-trung-uong-nang-cao-chuan-muc-phuc-vu-vi-su-an-tam-cua-gia-101 2025-12-09T08:06:24.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/news/dien-luc-mien-nam-viettel-customer-service-ket-noi-tam-nhin-khai-mo-co-hoi-hop-tac-100 2025-12-05T09:31:12.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/news/cung-viettel-customer-service-go-global-hanh-trinh-tu-viet-nam-vuon-ra-the-gioi-99 2025-12-05T09:09:48.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/news/viettel-customer-service-tiep-tuc-hien-dien-tai-dcci-2025-tphcm-114 2025-12-05T08:31:05.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/news/viettel-customer-service-mang-giai-phap-ai-nang-cao-trai-nghiem-khach-hang-den-dcci-2025-tai-ha-noi-113 2025-12-05T08:10:03.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/news/giam-doc-viettel-customer-service-chung-toi-mo-lon-voi-linh-vuc-dich-vu-khach-hang-106 2025-12-04T09:07:06.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/news/viettel-family-pho-tgd-do-minh-phuong-trai-nghiem-khach-hang-la-loi-the-canh-tranh-ben-vung-nhat-107 2025-12-04T09:32:56.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/news/viettel-family-cong-ty-dich-vu-khach-hang-viettel-chinh-thuc-ra-mat-108 2025-12-05T06:45:25.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/news/viettel-customer-service-chinh-thuc-ra-mat-khoi-dong-hanh-trinh-hon-ca-su-trai-nghiem-121 2026-01-01T17:41:10.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/news/hanh-trinh-2-thap-ky-kien-tao-trai-nghiem-khach-hang-cua-viettel-customer-service-105 2025-12-04T08:31:25.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/news/cong-ty-dich-vu-khach-hang-viettel-co-co-hoi-moi-tai-thu-do-ha-noi-104 2025-12-04T07:58:37.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/news/giam-doc-nguyen-tien-dung-viettel-customer-service-se-la-cong-ty-hang-dau-ve-dich-vu-khach-hang-103 2025-12-04T04:16:54.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/news/viettel-family-cong-ty-dich-vu-khach-hang-viettel-ra-mat-ban-lanh-dao-102 2025-12-04T03:59:34.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/blogs/infographic-viettel-customer-service-tron-1-tuoi-96 2026-03-24T06:44:02.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/blogs/customer-behavior-2026-khach-hang-im-lang-nhung-hanh-vi-noi-len-moi-thu-94 2026-03-12T10:12:07.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/blogs/quy-tac-dinh-ket-thuc-chien-luoc-tao-trai-nghiem-khach-hang-ghi-dau-lau-dai-92 2026-03-12T07:56:37.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/blogs/cx-maturity-4-cap-do-truong-thanh-lay-khach-hang-lam-trung-tam-91 2026-03-12T07:46:02.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/blogs/gin-giu-ket-noi-tron-ven-xuan-sum-vay-88 2026-02-23T03:10:18.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/blogs/tet-ven-toan-tron-trai-nghiem-cung-viettel-customer-service-87 2026-02-10T02:26:51.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/blogs/cach-thuc-phan-hoi-cua-nguoi-tieu-dung-ve-trai-nghiem-te-da-thay-doi-nhu-the-nao-85 2026-02-02T15:39:23.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/blogs/cxbot-tai-dinh-nghia-ket-noi-giua-doanh-nghiep-va-khach-hang-86 2026-02-02T16:08:42.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/blogs/xu-huong-cx-2026-qua-goc-nhin-lanh-dao-cx-84 2026-02-02T10:31:15.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/blogs/parasocial-tu-cua-nam-2025-va-su-thay-doi-trong-hanh-vi-khach-hang-93 2026-03-12T08:18:59.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/blogs/bi-quyet-cx-tu-quan-tra-da-dau-ngo-74 2025-12-16T08:43:51.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/blogs/dien-thoai-van-la-kenh-ho-tro-khach-hang-dan-dau-77 2025-12-09T03:26:36.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/blogs/do-luong-cx-hieu-qua-6-chi-so-ban-nen-theo-doi-73 2025-12-08T07:29:17.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/blogs/danh-gia-tieu-cuc-dung-ne-tranh-hay-tan-dung-71 2025-12-08T06:57:56.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/blogs/10-bai-hoc-trien-khai-ai-contact-center-tu-tripadvisor-part-2-70 2025-12-08T06:45:23.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/blogs/10-bai-hoc-trien-khai-ai-contact-center-tu-tripadvisor-phan-1-69 2025-12-08T04:18:49.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/blogs/tong-dai-phai-la-trung-tam-dieu-hanh-khong-chi-la-noi-nghe-phan-nan-68 2025-12-08T04:01:01.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/blogs/cx-trend-2025-ai-tro-ly-dac-luc-trong-dich-vu-khach-hang-67 2025-12-08T03:45:17.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/blogs/xay-dung-tong-dai-cskh-nen-bat-dau-tu-dau--72 2025-12-09T08:24:54.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/blogs/hanh-trinh-khach-hang-se-trai-qua-nhung-giai-doan-nao-66 2025-12-07T08:20:39.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/blogs/b2b-vs-b2c-trai-nghiem-khach-hang-khong-the-copy-paste-64 2025-12-07T08:14:59.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/blogs/an-tuong-dau-tien-yeu-to-quyet-dinh-trong-hanh-trinh-khach-hang-63 2025-12-07T08:10:21.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/blogs/khach-hang-roi-di-khong-loi-tu-biet-vi-dau-75 2025-12-17T02:47:26.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/blogs/cx-news-doc-bao-cung-viettel-customer-service-65 2025-12-07T08:17:04.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/blogs/one-size-fits-one-tuong-lai-cua-ngan-hang-so-ca-nhan-hoa-78 2025-12-16T04:05:48.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/blogs/generative-ai-don-bay-nang-cap-trai-nghiem-khach-hang-trong-contact-center-76 2025-12-16T08:38:35.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/blogs/iphone-17-vua-ra-mat-10-trai-nghiem-khien-nguoi-dung-gan-bo-voi-apple-qua-nhieu-the-he-95 2026-03-13T03:35:33.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/blogs/ky-vong-khach-hang-va-yeu-to-tao-khac-biet-thuong-hieu-pwc-cx-survey-2025-80 2025-12-17T02:08:08.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/blogs/infographic-cx-tech-stack-2025-tong-quan-nen-tang-cong-nghe-cx-2025-81 2025-12-17T02:34:53.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/career/ky-su-kiem-thu-tu-dong-112 2025-12-10T07:27:00.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/career/ky-su-phat-trien-phan-mem-111 2025-12-15T09:20:26.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/career/nhan-vien-am-chinh-ly-so-hoa-van-ban-126 2026-03-04T07:03:17.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/career/nhan-vien-pm-chinh-ly-so-hoa-van-ban-125 2026-03-04T02:44:23.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/career/ky-su-kien-truc-du-lieu-124 2026-02-27T09:51:48.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/career/chuyen-vien-chinh-sach-thue-123 2026-02-25T10:16:13.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/career/ky-su-giai-phap-nghiep-vu-122 2026-02-25T08:03:29.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/career/ky-su-tri-tue-nhan-tao-nlp-121 2026-01-26T02:43:21.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/career/ky-su-an-toan-thong-tin-120 2026-01-26T02:13:44.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/career/digital-marketing-senior-115 2026-01-30T00:02:14.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/career/ky-su-quan-tri-he-thong-113 2025-12-12T04:14:13.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/career/nhan-vien-dich-vu-qua-tang-110 2025-12-10T07:27:46.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/career/chuyen-vien-tu-van-trai-nghiem-khach-hang-109 2025-12-15T09:36:51.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/career/chuyen-vien-kinh-doanh-quoc-te-108 2025-12-10T07:28:33.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/career/nhan-vien-ban-hang-khdn-107 2025-12-10T07:28:54.000Z weekly 0.6 https://viettelcustomerservice.com.vn/vi/services/customer-experience-dich-vu-tu-van-trai-nghiem-khach-hang-21 2026-04-03T14:56:38.600Z weekly 0.8 https://viettelcustomerservice.com.vn/vi/services/contact-center-outsourcing-dich-vu-tong-dai-cskh-toan-trinh-22 2026-04-03T14:56:38.600Z weekly 0.8 https://viettelcustomerservice.com.vn/vi/services/dich-vu-cho-thue-nhan-su-ho-tro-36 2026-04-03T14:56:38.600Z weekly 0.8 https://viettelcustomerservice.com.vn/vi/services/upsale-dich-vu-gia-tang-doanh-so-31 2026-04-03T14:56:38.600Z weekly 0.8 https://viettelcustomerservice.com.vn/vi/services/loyalty-dich-vu-khach-hang-than-thiet-27 2026-04-03T14:56:38.600Z weekly 0.8 https://viettelcustomerservice.com.vn/vi/services/warranty-repair-services-dich-vu-bao-hanh-va-sua-chua-20 2026-04-03T14:56:38.600Z weekly 0.8 https://viettelcustomerservice.com.vn/vi/solutions/omnix-giai-phap-tong-dai-da-kenh-hop-nhat-14 2026-04-03T14:56:38.600Z weekly 0.8 https://viettelcustomerservice.com.vn/vi/solutions/cxbot-nhan-vien-tong-dai-ai-aoo-54 2026-04-03T14:56:38.600Z weekly 0.8 https://viettelcustomerservice.com.vn/vi/solutions/knowx-hub-he-thong-quan-ly-tri-thuc-17 2026-04-03T14:56:38.600Z weekly 0.8 https://viettelcustomerservice.com.vn/vi/solutions/vcoc-he-thong-dieu-hanh-hoat-dong-dich-vu-khach-hang-18 2026-04-03T14:56:38.600Z weekly 0.8 https://viettelcustomerservice.com.vn/vi/solutions/workforcex-he-thong-quan-ly-nguon-luc-dich-vu-khach-hang-20 2026-04-03T14:56:38.600Z weekly 0.8 https://viettelcustomerservice.com.vn/vi/solutions/insight-ci-nen-tang-quan-ly-phan-tich-khach-hang-tuong-tac-42 2026-04-03T14:56:38.600Z weekly 0.8 https://viettelcustomerservice.com.vn/en 2026-04-03T14:56:38.600Z daily 1 https://viettelcustomerservice.com.vn/en/about 2026-04-03T14:56:38.600Z daily 0.8 https://viettelcustomerservice.com.vn/en/contact 2026-04-03T14:56:38.600Z daily 0.8 https://viettelcustomerservice.com.vn/en/privacy-policy 2026-04-03T14:56:38.600Z daily 0.8 https://viettelcustomerservice.com.vn/en/terms-of-use 2026-04-03T14:56:38.600Z daily 0.8 https://viettelcustomerservice.com.vn/en/career 2026-04-03T14:56:38.600Z daily 0.8 https://viettelcustomerservice.com.vn/en/blogs 2026-04-03T14:56:38.600Z daily 0.8 https://viettelcustomerservice.com.vn/en/news 2026-04-03T14:56:38.600Z daily 0.8 https://viettelcustomerservice.com.vn/en/events 2026-04-03T14:56:38.600Z daily 0.8 https://viettelcustomerservice.com.vn/en/cx-journey 2026-04-03T14:56:38.600Z daily 0.8 https://viettelcustomerservice.com.vn/en/news/vnexpress-viettel-businesses-need-to-view-customer-experience-as-a-growth-lever-149 2026-03-31T04:10:39.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/news/vneconomy-viettel-customer-service-and-ambition-to-export-customer-experience-capabilities-148 2026-03-27T04:35:07.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/news/viettel-customer-service-achieves-iso-90012015-certification-for-our-quality-management-system-146 2026-03-25T10:06:17.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/news/viettel-customer-service-delivers-a-heartfelt-experience-through-reverie-the-garden-of-youth-145 2026-03-23T04:32:54.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/news/a-vibrant-series-of-activities-to-celebrate-the-1st-anniversary-of-viettel-customer-service-144 2026-03-17T10:31:29.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/news/100-cbnv-viettel-customer-service-hoan-thanh-tham-gia-bau-cu-dai-bieu-quoc-hoi-va-hdnd-cac-cap-142 2026-03-15T14:06:30.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/news/viettel-customer-service-is-hiring-for-multiple-positions-march-2026-140 2026-03-12T08:35:57.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/news/ceo-viettel-customer-service-in-dialogue-with-employees-141 2026-03-13T04:21:56.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/news/shortlisted-for-cx-asia-excellence-awards-2026-viettel-customer-service-accelerating-our-go-global-138 2026-02-26T03:15:14.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/news/deputy-general-director-visits-and-encourages-frontline-unit-at-the-beginning-of-spring-2026-136 2026-02-23T14:46:05.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/news/viettel-customer-service-officially-launches-new-website-interface-133 2026-02-03T04:10:01.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/news/viettel-customer-service-ceo-nguyen-tien-dung-wins-gold-award-at-the-stevie-awards-137 2026-02-24T08:33:20.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/news/viettel-customer-services-contact-center-outsourcing-service-wins-silver-stevie-award-139 2026-03-12T03:11:11.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/news/viettel-customer-service-is-honored-with-comprehensive-international-recognition-for-customer-servic-132 2026-02-02T06:48:03.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/news/viettel-customer-service-exports-customer-experience-consulting-services-to-the-cambodia-market-129 2026-01-21T04:13:04.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/news/viettel-customer-service-partners-with-vam-to-design-a-customer-appreciation-experience-130 2026-01-21T07:07:52.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/news/2025-cung-viettel-customer-service-hanh-trinh-dau-tien-day-dau-an-127 2026-01-07T08:47:42.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/news/shining-cx-stars-viettel-customer-service-frontline-awards-ceremony-126 2026-01-07T08:04:03.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/news/vietnamplus-customer-experience-is-becoming-a-key-competitive-advantage-for-vietnamese-businesses-112 2025-12-22T16:34:26.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/news/viettel-customer-service-becomes-the-first-company-in-vietnam-to-be-honored-at-the-icxa-111 2025-12-11T04:03:52.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/news/viettel-customer-service-officially-becomes-the-first-vietnamese-enterprise-to-win-icxa-120 2025-12-22T16:35:56.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/news/viettel-customer-service-has-been-granted-a-business-license-for-document-digitization-services-109 2025-12-14T17:31:22.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/news/deputy-general-director-vu-tuan-anh-leads-working-visit-to-viettel-customer-service-118 2025-12-09T15:42:36.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/news/viettel-customer-service-shines-at-the-finalist-of-international-customer-experience-awards-2025-117 2025-12-09T08:04:13.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/news/viettel-customer-service-proactively-connects-and-expands-customer-experience-technologies-nationwid-119 2026-01-01T17:40:12.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/news/viettel-customer-service-recognized-for-contributions-to-the-digital-national-assembly-116 2025-12-08T02:06:02.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/news/viettel-customer-service-storms-into-horecfex-2025-with-a-range-of-cutting-edge-customer-solutions-115 2025-12-05T10:04:08.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/news/elevating-service-standards-at-national-childrens-hospital-through-customer-service-training-101 2025-12-09T08:06:24.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/news/southern-power-viettel-customer-service-aligning-visions-to-open-new-collaboration-opportunities-100 2025-12-05T09:31:12.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/news/viettel-customer-service-go-global-from-vietnam-to-the-world-99 2025-12-05T09:09:48.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/news/viettel-customer-service-marks-its-continued-participation-at-dcci-2025-in-ho-chi-minh-city-114 2025-12-05T08:31:05.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/news/viettel-customer-service-showcases-ai-driven-solutions-at-dcci-2025-in-hanoi-113 2025-12-05T08:10:03.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/news/ceo-viettel-customer-service-we-dream-big-in-the-field-of-customer-service-106 2025-12-04T09:07:06.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/news/viettel-deputy-general-director-customer-experience-is-the-most-sustainable-competitive-advantage-107 2025-12-04T09:32:56.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/news/viettel-family-viettel-customer-service-officially-launched-108 2025-12-05T06:45:25.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/news/viettel-customer-service-officially-launches-starting-a-new-journey-of-more-cx-than-ever-121 2026-01-01T17:41:10.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/news/a-two-decade-journey-of-shaping-customer-experience-by-viettel-customer-service-105 2025-12-04T08:31:25.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/news/viettel-customer-service-has-new-opportunities-in-hanoi-104 2025-12-04T07:58:37.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/news/ceo-nguyen-tien-dung-viettel-customer-service-will-become-the-leading-company-in-customer-service-103 2025-12-04T04:16:54.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/news/viettel-family-viettel-customer-service-announces-new-leadership-board-102 2025-12-04T03:59:34.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/blogs/infographic-viettel-customer-service-turns-1-year-old-96 2026-03-24T06:44:02.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/blogs/customer-behavior-2026-customers-may-stay-silent-but-their-behavior-tells-the-whole-story-94 2026-03-12T10:12:07.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/blogs/the-peak-end-rule-a-strategy-for-creating-memorable-customer-experiences-92 2026-03-12T07:56:37.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/blogs/cx-maturity-the-4-levels-of-customer-centric-organizational-growth-91 2026-03-12T07:46:02.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/blogs/stay-connected-enjoy-a-full-and-heartwarming-spring-reunion-88 2026-02-23T03:10:18.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/blogs/a-seamless-tet-connected-by-viettel-customer-service-87 2026-02-10T02:26:51.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/blogs/how-have-consumers-responses-to-poor-experiences-changed-85 2026-02-02T15:39:23.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/blogs/cxbot-redefining-the-connection-between-businesses-and-customers-86 2026-02-02T16:08:42.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/blogs/cx-2026-what-cx-leaders-are-focusing-on-84 2026-02-02T10:31:15.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/blogs/parasocial-the-word-of-the-year-2025-and-the-changing-behavior-of-customers-93 2026-03-12T08:18:59.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/blogs/cx-secrets-from-the-tea-shop-at-the-alley-entrance-74 2025-12-16T08:43:51.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/blogs/phone-remains-the-leading-customer-support-channel-77 2025-12-09T03:26:36.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/blogs/measuring-cx-effectively-6-metrics-you-should-track-73 2025-12-08T07:29:17.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/blogs/negative-reviews-dont-avoid-it-take-advantage-71 2025-12-08T06:57:56.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/blogs/10-ai-contact-center-implementation-lessons-from-tripadvisor-part-2-70 2025-12-08T06:45:23.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/blogs/10-ai-contact-center-implementation-lessons-from-tripadvisor-part-1-69 2025-12-08T04:18:49.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/blogs/the-call-center-should-be-an-operations-center-not-just-a-place-to-listen-to-complaints-68 2025-12-08T04:01:01.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/blogs/cx-trend-2025-ai-a-great-assistant-in-customer-service-67 2025-12-08T03:45:17.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/blogs/how-to-choose-the-right-one-for-you-how-to-choose-the-right-one-for-you-72 2025-12-09T08:24:54.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/blogs/hanh-trinh-khach-hang-se-trai-qua-nhung-giai-doan-nao-66 2025-12-07T08:20:39.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/blogs/b2b-vs-b2c-trai-nghiem-khach-hang-khong-the-copy-paste-64 2025-12-07T08:14:59.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/blogs/first-impression-a-decisive-factor-in-the-customer-journey-63 2025-12-07T08:10:21.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/blogs/why-do-customers-leave-without-saying-goodbye-75 2025-12-17T02:47:26.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/blogs/cx-news-reading-the-news-with-viettel-customer-service-65 2025-12-07T08:17:04.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/blogs/one-size-fits-one-the-future-of-personalized-digital-banking-78 2025-12-16T04:05:48.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/blogs/generative-ai-leverage-to-improve-customer-experience-in-contact-center-services-76 2025-12-16T08:38:35.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/blogs/iphone-17-launch-events-10-experiences-that-keep-users-loyal-to-apple-across-generations-95 2026-03-13T03:35:33.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/blogs/customer-expectations-and-brand-differentiation-drivers-pwc-cx-survey-2025-80 2025-12-17T02:08:08.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/blogs/infographic-cx-tech-stack-2025-overview-of-customer-experience-technology-platforms-in-2025-81 2025-12-17T02:34:53.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/career/automation-test-engineer-112 2025-12-10T07:27:00.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/career/software-development-engineer-111 2025-12-15T09:20:26.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/career/account-manager-document-arrangement-digitization-126 2026-03-04T07:03:17.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/career/project-management-executive-document-arrangement-digitization-125 2026-03-04T02:44:23.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/career/senior-data-architecture-124 2026-02-27T09:51:48.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/career/tax-policy-specialist-123 2026-02-25T10:16:13.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/career/solution-engineer-122 2026-02-25T08:03:29.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/career/senior-ai-engineer-nlp-121 2026-01-26T02:43:21.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/career/senior-security-engineer-120 2026-01-26T02:13:44.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/career/digital-marketing-senior-115 2026-01-30T00:02:14.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/career/system-administration-engineer-113 2025-12-12T04:14:13.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/career/gift-service-110 2025-12-10T07:27:46.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/career/customer-experience-consultant-109 2025-12-15T09:36:51.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/career/international-business-specialist-108 2025-12-10T07:28:33.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/career/corporate-sales-staff-107 2025-12-10T07:28:54.000Z weekly 0.6 https://viettelcustomerservice.com.vn/en/services/customer-experience-cx-customer-experience-consulting-service-21 2026-04-03T14:56:38.609Z weekly 0.8 https://viettelcustomerservice.com.vn/en/services/contact-center-outsourcing-full-round-customer-care-call-center-service-22 2026-04-03T14:56:38.609Z weekly 0.8 https://viettelcustomerservice.com.vn/en/services/dich-vu-cho-thue-nhan-su-ho-tro-36 2026-04-03T14:56:38.609Z weekly 0.8 https://viettelcustomerservice.com.vn/en/services/upsale-sales-enhancement-services-31 2026-04-03T14:56:38.609Z weekly 0.8 https://viettelcustomerservice.com.vn/en/services/loyalty-loyal-customer-service-27 2026-04-03T14:56:38.609Z weekly 0.8 https://viettelcustomerservice.com.vn/en/services/warranty-repair-services-20 2026-04-03T14:56:38.609Z weekly 0.8 https://viettelcustomerservice.com.vn/en/solutions/omnix-unified-multi-channel-call-center-platform-14 2026-04-03T14:56:38.609Z weekly 0.8 https://viettelcustomerservice.com.vn/en/solutions/cxbot-virtual-ai-call-center-agentt-54 2026-04-03T14:56:38.609Z weekly 0.8 https://viettelcustomerservice.com.vn/en/solutions/knowx-hub-knowledge-management-system-17 2026-04-03T14:56:38.609Z weekly 0.8 https://viettelcustomerservice.com.vn/en/solutions/vcoc-customer-service-operations-management-system-18 2026-04-03T14:56:38.609Z weekly 0.8 https://viettelcustomerservice.com.vn/en/solutions/workforcex-customer-service-resource-management-system-20 2026-04-03T14:56:38.609Z weekly 0.8 https://viettelcustomerservice.com.vn/en/solutions/insight-ci-interactive-customer-management-and-analysis-platform-42 2026-04-03T14:56:38.609Z weekly 0.8