Corporate Sales Staff

JOB DESCRIPTION

1. Client Acquisition & Development

• Identify potential customers through channels such as phone calls, email, social media, and other lead sources.

• Build and maintain strong relationships with existing and prospective clients.

• Analyze customer needs and propose suitable contact center service solutions.

2. Consulting & Sales

• Provide consultation on the company’s contact center services, including features, benefits, and value-added solutions.

• Prepare and present quotations, contracts, and other service-related documents.

• Negotiate and persuade customers to finalize agreements and sign contracts.

3. Customer Care

• Follow up and support customers after onboarding to ensure satisfaction with the service.

• Handle customer issues and complaints promptly and effectively.

4. Reporting & Analysis

• Update and report business performance to management on a regular basis.

• Analyze the market and competitors to recommend effective business strategies.

REQUIREMENTS

Education

• Bachelor’s degree in Business, Marketing, or related fields.

Experience

• 1–2 years of experience in sales or business development; experience in telecommunications, technology, or contact center services is an advantage.

• Preference for candidates with similar experience in units under the Viettel Group.

Skills

• Strong communication and negotiation skills.

• Effective presentation and persuasion abilities.

• Good time management and ability to work independently.

• Proficiency in office tools such as Word, Excel, and PowerPoint.

Attitude

• Dynamic, enthusiastic, and highly responsible.

• Able to work under pressure and achieve sales targets.

KEY SKILLS

• Marketing and Sales Strategies