Continuing our strong momentum on the international stage, Viettel Customer Service is proud to be officially shortlisted for the Best Contact Center category at the CX Asia Excellence Awards 2026, part of CX Asia Week.
Previously, we earned two Silver Awards for Best Contact Center at ICXA 2025 and Stevie Awards 2026. Being consistently recognized in the same category across prestigious global platforms reaffirms our world-class contact center capabilities and our structured, sustainable approach to elevating customer experience.
Now in its 12th edition, the CX Asia Excellence Awards stands as one of Asia’s most respected CX accolades, celebrating organizations and leaders that drive innovation and breakthrough strategies in customer experience. The awards highlight excellence across e-commerce, customer care, AI-driven transformation, and omnichannel operations.
The official results will be announced at the upcoming CX Asia Week. Stay tuned as we continue striving to create meaningful impact on the regional stage.
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