Internal Communications Officer

Due date: 10/11/2026
Hà Nội
Full time

1. JOB DESCRIPTION

1.1. Internal Communications

  • Develop and implement monthly and quarterly internal communications plans aligned with the Company’s strategic direction and objectives.

  • Create, produce, and publish communication content, including newsletters, announcements, articles, images, and videos highlighting the Company’s activities, achievements, and employee initiatives.

  • Manage, operate, and develop internal communication channels to ensure information is delivered in a timely, accurate, and consistent manner.

  • Propose creative communication ideas and formats to increase employee reach and engagement.

1.2. Event Organization and Employee Engagement

  • Coordinate the organization of internal events and programs, including Company anniversaries, commemorative ceremonies, team-building activities, employee engagement initiatives, and individual and team recognition programs.

  • Develop ideas, content, scripts, and implementation plans for events, mini-games, and internal communication campaigns.

  • Monitor, consolidate, and evaluate the effectiveness of programs after implementation.

1.3. Corporate Culture Development and Promotion

  • Develop communication content that reflects the Company’s core values, corporate culture, and strategic development direction.

  • Identify, develop, and share inspiring stories about outstanding individuals, teams, and positive behaviors within the organization.

  • Propose initiatives that promote unity, employee engagement, and a sense of pride in the Company.

1.4. Internal Communication Surveys and Performance Measurement

  • Collect employee feedback and conduct surveys to assess information needs and employee satisfaction levels.

  • Monitor and consolidate communication performance metrics, including reach, engagement, feedback, and participation rates in internal activities.

  • Analyze results and recommend improvements to communication content, channels, and employee engagement programs.

1.5. Cross-functional Coordination

  • Collaborate with departments and business units across the Company to collect information and images and implement communication activities.

  • Serve as the primary communication contact for internal programs and projects, ensuring consistent and effective information delivery across the organization.

2. CANDIDATE REQUIREMENTS

Education: Bachelor’s degree or higher, preferably in Communications, Journalism, Marketing, Public Relations, Economics, or a related field.

Experience: Candidates with experience in internal communications, event organization, brand communications, or content creation will be given preference.

Professional Skills:

  • Strong writing and editing skills, with the ability to communicate information clearly and engagingly.

  • Creative thinking and the ability to develop ideas and execute communication campaigns.

  • Strong event planning and coordination skills, with the ability to collaborate effectively with multiple departments.

  • Proficiency in graphic design and photo/video editing tools is an advantage.

  • Ability to track, consolidate, and analyze basic data to evaluate communication effectiveness.

Additional Skills: Good communication skills, a proactive attitude, a strong sense of responsibility, effective teamwork, and the ability to manage tasks according to established plans.

Personal Attributes: Dynamic, adaptable, and enthusiastic about participating in team activities, with the ability to handle ad hoc tasks and work under tight deadlines.

3. BENEFITS

  • Work in a dynamic technology and customer service environment within the Viettel ecosystem.

  • Have opportunities to contribute to the development and implementation of internal communications, corporate culture, and employee engagement initiatives.

  • Receive salary, bonuses, benefits, and other entitlements in accordance with Company policies.

  • Access professional training and development opportunities, with clear prospects for career advancement.

  • Monthly income of up to VND 30 million.

Chia sẻ:
Internal Communications Officer