With the mission of “Elevating customer experience through innovative technology,” Viettel Customer Service is pleased to announce the launch of its new website, marking an important milestone in the journey to further develop its digital ecosystem and enhance connectivity and service delivery for customers and partners in a comprehensive, seamless, and consistent manner.
Website Domain Information
Official domain: https://viettelcustomerservice.com.vn
Shortened domain (maintained in parallel): https://viettelcx.com.vn
Note: When accessing viettelcx.com.vn, users will be automatically redirected to the official website viettelcustomerservice.com.vn to ensure a unified and uninterrupted experience.
Both domains are fully managed by Viettel Customer Service Company. The transition and parallel use of these domains do not affect customer rights, data security, service provision, or customer support operations.
Key Content Areas and Sections
The new website is designed with a clear structure and in-depth content, focusing on the following main information areas:
Products and Services of Viettel Customer Service
News and featured events
Trends, reports, and insights on technology and customer experience
Feature Enhancements and Experience Optimization
In addition to updated content, the new website has been enhanced with improved support features to enable:
Faster information lookup
More convenient contact options
Timely and accurate information updates
Visit and Experience the Website: https://viettelcustomerservice.com.vn
The new website serves as the digital touchpoint of Viettel Customer Service, connecting customers, partners, information, and experiences in a unified and end-to-end digital journey.
-ve-omnix-Wuf9WzBd.png)
![[CafeF] The Transformation of Vietnam's Top Call Center](/cms/api/v1/public/files/view/thumbnail-cafef-kozoscl7.png)