background
  1. About us
  2. News

Viettel Customer Service officially launches new website interface

Feb 03, 2026
0
0

With the mission of “Elevating customer experience through innovative technology,” Viettel Customer Service is pleased to announce the launch of its new website, marking an important milestone in the journey to further develop its digital ecosystem and enhance connectivity and service delivery for customers and partners in a comprehensive, seamless, and consistent manner.

 

Hình cho web.png

Website Domain Information

Official domain: https://viettelcustomerservice.com.vn

Shortened domain (maintained in parallel): https://viettelcx.com.vn

Note: When accessing viettelcx.com.vn, users will be automatically redirected to the official website viettelcustomerservice.com.vn to ensure a unified and uninterrupted experience.

Both domains are fully managed by Viettel Customer Service Company. The transition and parallel use of these domains do not affect customer rights, data security, service provision, or customer support operations.

 

Key Content Areas and Sections

The new website is designed with a clear structure and in-depth content, focusing on the following main information areas:

  • Products and Services of Viettel Customer Service

  • News and featured events

  • Trends, reports, and insights on technology and customer experience

 

Feature Enhancements and Experience Optimization

In addition to updated content, the new website has been enhanced with improved support features to enable:

  • Faster information lookup

  • More convenient contact options

  • Timely and accurate information updates

Visit and Experience the Website: https://viettelcustomerservice.com.vn

The new website serves as the digital touchpoint of Viettel Customer Service, connecting customers, partners, information, and experiences in a unified and end-to-end digital journey.

 

Follow Viettel Customer Service on Digital Channels

  • TikTok: https://www.tiktok.com/@viettelcx.com.vn

  • LinkedIn: https://www.linkedin.com/company/107086032

  • YouTube: https://www.youtube.com/@viettel.customerservice

#website
#thongbao
Chia sẻ:

Join us,

Unlock the infinite power

of customer experience

Contact now
messengermessengerzalozalocallcall
Contact
Viettel CX

VIETTEL CUSTOMER SERVICE ONE MEMBER LIMITED LIABILITY COMPANY


Governing Body: brand of the Military Industry and Telecoms Group.
Business Registration Number: 0110917293, first issued by the Hanoi Department of Planning and Investment on December 18, 2024.
Responsible for content: Mr. Nguyễn Tiến Dũng.

Registration address: No. 1 Giang Văn Minh Street, Kim Mã Ward, Ba Đình District, Hanoi, Vietnam

Phone: 024.62656158

 

Address: 23rd floor, Vinacomin Building, 3rd Duong Dinh Nghe Street, Yen Hoa Ward, Ha Noi.

Hotline: 1800 9397 | Email: dvkh@viettel.com.vn

Social link 0Social link 1Social link 2Social link 3Social link 4
Services
  • Contact Center Outsourcing
  • BPO - Business Process Outsourcing
  • Upsale
  • Warranty & Repair Services
  • Customer Experience (CX)
  • Loyalty
Solutions
  • OmniX
  • CXBot
  • vCOC
  • WorkforceX
  • InsightCI
  • KnowX Hub
CX INSIGHTAbout usContact
Privacy Policy
Terms of Use
Official Viettel Site
footer image 0footer image 1footer image 2footer image 3
Viettel CX

VIETTEL CUSTOMER SERVICE ONE MEMBER LIMITED LIABILITY COMPANY


Governing Body: brand of the Military Industry and Telecoms Group.
Business Registration Number: 0110917293, first issued by the Hanoi Department of Planning and Investment on December 18, 2024.
Responsible for content: Mr. Nguyễn Tiến Dũng.

Registration address: No. 1 Giang Văn Minh Street, Kim Mã Ward, Ba Đình District, Hanoi, Vietnam

Phone: 024.62656158

 

Address: 23rd floor, Vinacomin Building, 3rd Duong Dinh Nghe Street, Yen Hoa Ward, Ha Noi.

Hotline: 1800 9397 | Email: dvkh@viettel.com.vn

Social link 0Social link 1Social link 2Social link 3Social link 4
  • Contact Center Outsourcing
  • BPO - Business Process Outsourcing
  • Upsale
  • Warranty & Repair Services
  • Customer Experience (CX)
  • Loyalty
  • OmniX
  • CXBot
  • vCOC
  • WorkforceX
  • InsightCI
  • KnowX Hub
CX INSIGHTAbout usContact
Privacy Policy
Terms of Use
Official Viettel Site
footer image 0footer image 1footer image 2footer image 3
Viettel Customer Service
Home
Services
Solutions
CX INSIGHT
About us
Contact
Customer Experience (CX)
Customer Experience Consulting
BPO
Business Process Outsourcing
Loyalty
Customer Loyalty Service
Document Processing and Digitization
Document Processing and Digitization
Contact Center Outsourcing
Comprehensive Contact Center Service
Upsale
Sales enhancement
Warranty & Repair Services
Warranty and repair services
VCX participates in iHaNoi operations, enhancing user experience on digital platform
VCX participates in iHaNoi operations, enhancing user experience on digital platform
See more
Digitization and Records Processing: A Data Foundation for Operations and Digital Transformation
Digitization and Records Processing: A Data Foundation for Operations and Digital Transformation
See more
OmniX
Omnichannel Contact Center Platform
AI-DMS
AI-Powered Document Intelligence Platform
InsightCI
Customer Interaction Analytics Platform
CXBot
AI-Powered Virtual Assistant
KnowX Hub
Knowledge Management System
vCOC
Customer Service Operation Management System
WorkforceX
Workforce Management System
KnowX Hub – Knowledge & Training Platform for Multi-Industry Enterprises
KnowX Hub – Knowledge & Training Platform for Multi-Industry Enterprises
See more
Viettel Customer Service Achieves ISO 9001:2015 Certification for Our Quality Management System
Viettel Customer Service Achieves ISO 9001:2015 Certification for Our Quality Management System
See more
CX Journey
CX Knowledge
CX Blog
Sharing
Enterprise Knowledge Assets: Are They Being Effectively Leveraged or Wasted
Enterprise Knowledge Assets: Are They Being Effectively Leveraged or Wasted
See more
AI & KNOWX HUB: Nâng tầm quản trị tri thức doanh nghiệp
AI & KNOWX HUB: Nâng tầm quản trị tri thức doanh nghiệp
See more
About Viettel Customer Service
About Us
News
Latest Updates
Careers
Join Us
[CafeF] AI ngày càng mạnh, vì sao trải nghiệm khách hàng vẫn chưa liền mạch?
[CafeF] AI ngày càng mạnh, vì sao trải nghiệm khách hàng vẫn chưa liền mạch?
See more
VCX participates in iHaNoi operations, enhancing user experience on digital platform
VCX participates in iHaNoi operations, enhancing user experience on digital platform
See more