JOB DESCRIPTION

Automation Tester / QA Engineer

1. Responsibilities

a. Software Requirement Analysis & Test Design

• Analyze software requirements, clarify specifications with relevant teams.

• Design test cases and build detailed testing scenarios.

• Create and maintain test documentation including test plans, test cases, and test data.

b. Automation Test Development

• Design, develop, and maintain automated test scripts for web/mobile/API using frameworks such as Selenium, Playwright, Cypress, Appium, etc.

• Build and optimize automation frameworks to enhance testing efficiency and coverage.

c. Test Execution & Quality Assurance

• Perform Functional Testing, Integration Testing, Regression Testing, and Performance Testing when required.

• Log defects, track issues, and collaborate with developers to verify and resolve bugs.

• Participate in feature and product acceptance testing with clients.

d. Documentation & User Support

• Prepare and finalize technical documentation as required.

• Write User Manuals (HDSD), provide training and guidance to end-users.

• Support onboarding and capability development for junior testers.

e. Process Improvement

• Propose improvements for the testing process to enhance product quality.

• Contribute to continuous improvement and best practices within the QA team.

REQUIREMENTS

Education

• Bachelor’s degree in Information Technology, Computer Science, Management Information Systems, Economics, or related fields.

Experience

• Minimum 1 year of experience in Automation Testing.

• Solid understanding of software development life cycle and methodologies (Agile/Scrum, Waterfall).

• Prefer candidates with experience testing API, mobile apps, web platforms, or working with Jira, TestRail, Postman, Selenium, etc.

Skills & Competencies

• Strong analytical and problem-solving skills.

• Good requirement analysis and test case writing skills.

• Logical thinking, attention to detail, patience, and accountability.

• Advanced SQL knowledge.

• Good communication and teamwork skills.

• English: ability to read and understand technical documents (TOEIC 550+ or equivalent).

Preferred Qualifications

• Experience working in customer service or CX-related software projects.

• Strong database knowledge and SQL query skills.

• Experience in Agile/Scrum software development environments.