From the initial steps taken through CX projects and domestic as well as international collaborations, to the achievement of international awards, each milestone represents a meaningful point along the journey.
We take this opportunity to reflect on 2025- a year in which CX experiences were elevated, technology served as a strategic enabler, and new opportunities for connection and innovation were established.
![[Vietnamplus] Customer experience is becoming a key competitive advantage for Vietnamese businesses.](/cms/api/v1/public/files/view/viettel04122-17648441689041856561249-EY9iuZlr.jpg)
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