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2025 cùng Viettel Customer Service - Hành trình đầu tiên đầy dấu ấn

Dec 30, 2025
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From the initial steps taken through CX projects and domestic as well as international collaborations, to the achievement of international awards, each milestone represents a meaningful point along the journey.

We take this opportunity to reflect on 2025- a year in which CX experiences were elevated, technology served as a strategic enabler, and new opportunities for connection and innovation were established.

 

 

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#2025
#first journey
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Viettel CX

VIETTEL CUSTOMER SERVICE ONE MEMBER LIMITED LIABILITY COMPANY


Governing Body: brand of the Military Industry and Telecoms Group.
Business Registration Number: 0110917293, first issued by the Hanoi Department of Planning and Investment on December 18, 2024.
Responsible for content: Mr. Nguyễn Tiến Dũng.

Registration address: No. 1 Giang Văn Minh Street, Kim Mã Ward, Ba Đình District, Hanoi, Vietnam

Phone: 024.62656158

 

Address: 23rd floor, Vinacomin Building, 3rd Duong Dinh Nghe Street, Yen Hoa Ward, Ha Noi.

Hotline: 1800 9397 | Email: dvkh@viettel.com.vn

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Services
  • Contact Center Outsourcing
  • BPO - Business Process Outsourcing
  • Upsale
  • Warranty & Repair Services
  • Customer Experience (CX)
  • Loyalty
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  • OmniX
  • CXBot
  • vCOC
  • WorkforceX
  • InsightCI
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CX INSIGHTAbout usContact
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Viettel CX

VIETTEL CUSTOMER SERVICE ONE MEMBER LIMITED LIABILITY COMPANY


Governing Body: brand of the Military Industry and Telecoms Group.
Business Registration Number: 0110917293, first issued by the Hanoi Department of Planning and Investment on December 18, 2024.
Responsible for content: Mr. Nguyễn Tiến Dũng.

Registration address: No. 1 Giang Văn Minh Street, Kim Mã Ward, Ba Đình District, Hanoi, Vietnam

Phone: 024.62656158

 

Address: 23rd floor, Vinacomin Building, 3rd Duong Dinh Nghe Street, Yen Hoa Ward, Ha Noi.

Hotline: 1800 9397 | Email: dvkh@viettel.com.vn

Social link 0Social link 1Social link 2Social link 3Social link 4
  • Contact Center Outsourcing
  • BPO - Business Process Outsourcing
  • Upsale
  • Warranty & Repair Services
  • Customer Experience (CX)
  • Loyalty
  • OmniX
  • CXBot
  • vCOC
  • WorkforceX
  • InsightCI
  • KnowX Hub
CX INSIGHTAbout usContact
Privacy Policy
Terms of Use
Official Viettel Site
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Viettel Customer Service
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