Smiles, conversations, and colleagues from connection points in Hanoi, Hai Phong, Da Nang, and Ho Chi Minh City came together to create an energetic dialogue session for Viettel Customer Service.
At the meeting, the Viettel Customer Service team shared many perspectives on the unit’s development journey, the changes currently taking place, and the directions ahead. As Viettel Customer Service continues to actively transform to meet new market demands and the expectations of the Group, every idea and every perspective drawn from daily work contributes another piece to the overall picture.
The Board of Management of Viettel Customer Service answers questions from employees
Questions, insights, and even very familiar everyday work stories created an open space for exchange between the Board of Directors and the team. It was not only an opportunity to listen, but also a moment for everyone to reflect on the journey they are on and to think about new and more creative ways to help Viettel Customer Service move further forward.
Within this shared conversation, the spirit of collective creativity and the development of the PROSPECT culture were also highlighted as guiding principles for the road ahead—where each individual not only performs their role well, but also proactively contributes ideas, spreads positive energy, and helps build an increasingly professional and connected working environment.
More than just a dialogue session, it was also an opportunity for Viettel Customer Service teams across locations to connect more closely and gain a deeper understanding of what the organization is working toward together.
Behind every conversation stands a collective with a shared goal: to transform, to innovate, and to continue building Viettel Customer Service into an even stronger organization.
Meeting sites in TPHCM, Đà Nẵng, Hải Phòng
Viettel Customer Service is a subsidiary of the Viettel Group, operating in the technology and customer service sector. The company provides a comprehensive ecosystem including services (Contact Center Outsourcing, BPO, Upsale, Customer Experience, Loyalty, Document Processing and Digitization, Warranty & Repair Services) and technology solutions (OmniX, CXBot, KnowX Hub, AI-DMS, vCOC, InsightCI, WorkforceX).
Contact Viettel Customer Service today for solutions tailored to your business!
Contact Information:
Hotline: 1800 9397 / Email: dvkh@viettel.com.vn
Website Viettel Customer Service / Facebook Viettel Customer Service / Zalo Viettel Customer Service
Address: 23rd floor, Vinacomin Building, 3rd Duong Dinh Nghe Street, Yen Hoa Ward, Hanoi.
