Recently, in a warm and elegant setting, Viettel Customer Service presented “The CX Night – Reverie: The Garden of Youth.” The event marked the company’s one-year milestone while introducing a new kind of private musical experience—serving as an emotional touchpoint in the journey to elevate customer experience.
More than just an internal celebration of a one-year journey of growth, the event also reflected a thoughtful approach to building experiences from within. Set in a lush and refined space, the program was designed as a journey of connection, where emotions were sparked and shared.
Through this initiative, Viettel Customer Service reinforces a customer-centric approach, starting with cultivating empathy in every individual. This serves as a foundation for continuously enhancing service quality and striving toward higher standards of customer experience in the market.
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