background
  1. About us
  2. News

Viettel Customer Service Is Hiring for Multiple Positions – March 2026

Mar 09, 2026
0
0

This March marks an important milestone for Viettel Customer Service as the company celebrates our first anniversary since launch and continues to expand its workforce to support the next phase of growth. Alongside internal activities celebrating this meaningful occasion, the company is welcoming talented professionals who wish to contribute to enhancing customer experience and service quality.

Viettel Customer Service is currently recruiting for multiple positions across technology, data, marketing, and operational functions. These opportunities are ideal for candidates who are looking to work in a professional and dynamic environment with strong opportunities for career development.

Open Positions

  1. Business Solution Engineer
    https://viettelcustomerservice.com.vn/vi/career/ky-su-giai-phap-nghiep-vu-122

  2. Artificial Intelligence Engineer
    https://viettelcustomerservice.com.vn/vi/career/ky-su-tri-tue-nhan-tao-121

  3. Data Architecture Engineer
    https://viettelcustomerservice.com.vn/vi/career/ky-su-kien-truc-du-lieu-124

  4. Information Security Engineer
    https://viettelcustomerservice.com.vn/vi/career/ky-su-an-toan-thong-tin-120

  5. System Administration Engineer
    https://viettelcustomerservice.com.vn/vi/career/ky-su-quan-tri-he-thong-113

  6. AM/PM – Document Digitization and Processing Staff
    AM:
    https://viettelcustomerservice.com.vn/vi/career/nhan-vien-am-chinh-ly-so-hoa-van-ban-126
    PM:
    https://viettelcustomerservice.com.vn/vi/career/nhan-vien-pm-chinh-ly-so-hoa-van-ban-125

  7. Digital Marketing Specialist
    https://viettelcustomerservice.com.vn/vi/career/digital-marketing-senior-115

  8. Tax Policy Specialist
    https://viettelcustomerservice.com.vn/vi/career/chuyen-vien-chinh-sach-thue-123

How to Apply

Interested candidates are invited to submit their CV to:
vcx.hr@viettel.com.vn

Applicants may also apply directly through the recruitment links provided for each position above.

Recruitment information is regularly updated on the company’s official website. Candidates who wish to explore current openings at Viettel Customer Service can visit:

https://viettelcustomerservice.com.vn/vi/career

Viettel Customer Service looks forward to welcoming talented individuals to join the team and contribute to building better service experiences for customers.

#tuyendung
#careers
Chia sẻ:

Join us,

Unlock the infinite power

of customer experience

Contact now
messengermessengerzalozalocallcall
Contact
Viettel CX

VIETTEL CUSTOMER SERVICE ONE MEMBER LIMITED LIABILITY COMPANY


Governing Body: brand of the Military Industry and Telecoms Group.
Business Registration Number: 0110917293, first issued by the Hanoi Department of Planning and Investment on December 18, 2024.
Responsible for content: Mr. Truong Quang Viet.

Registration address: No. 1 Giang Văn Minh Street, Kim Mã Ward, Ba Đình District, Hanoi, Vietnam

Phone: 024.62656168

 

Address: 23rd floor, Vinacomin Building, 3rd Duong Dinh Nghe Street, Yen Hoa Ward, Ha Noi.

Hotline: 1800 9397 | Email: dvkh@viettel.com.vn

Social link 0Social link 1Social link 2Social link 3Social link 4
Services
  • Contact Center Outsourcing
  • BPO - Business Process Outsourcing
  • Upsale
  • Warranty & Repair Services
  • Customer Experience (CX)
  • Loyalty
  • Document Processing and Digitization
Solutions
  • OmniX
  • CXBot
  • vCOC
  • WorkforceX
  • InsightCI
  • KnowX Hub
  • AI-DMS
CX INSIGHTAbout usContact
Privacy Policy
Terms of Use
Official Viettel Site
footer image 0footer image 1footer image 2footer image 3
Viettel CX

VIETTEL CUSTOMER SERVICE ONE MEMBER LIMITED LIABILITY COMPANY


Governing Body: brand of the Military Industry and Telecoms Group.
Business Registration Number: 0110917293, first issued by the Hanoi Department of Planning and Investment on December 18, 2024.
Responsible for content: Mr. Truong Quang Viet.

Registration address: No. 1 Giang Văn Minh Street, Kim Mã Ward, Ba Đình District, Hanoi, Vietnam

Phone: 024.62656168

 

Address: 23rd floor, Vinacomin Building, 3rd Duong Dinh Nghe Street, Yen Hoa Ward, Ha Noi.

Hotline: 1800 9397 | Email: dvkh@viettel.com.vn

Social link 0Social link 1Social link 2Social link 3Social link 4
  • Contact Center Outsourcing
  • BPO - Business Process Outsourcing
  • Upsale
  • Warranty & Repair Services
  • Customer Experience (CX)
  • Loyalty
  • Document Processing and Digitization
  • OmniX
  • CXBot
  • vCOC
  • WorkforceX
  • InsightCI
  • KnowX Hub
  • AI-DMS
CX INSIGHTAbout usContact
Privacy Policy
Terms of Use
Official Viettel Site
footer image 0footer image 1footer image 2footer image 3
Viettel Customer Service
Home
Services
Solutions
CX INSIGHT
About us
Contact
Customer Experience (CX)
Customer Experience Consulting Service
Contact Center Outsourcing
End-to-End Contact Center Service
Loyalty
Customer Loyalty Service
Warranty & Repair Services
Warranty and repair services
Upsale
Sales enhancement
BPO
Business Process Outsourcing
Document Processing and Digitization
Document Processing and Digitization
How OmniX – Omnichannel Contact Center Platform Unifies Customer Communication Channels
How OmniX – Omnichannel Contact Center Platform Unifies Customer Communication Channels
See more
VCX participates in iHaNoi operations, enhancing user experience on digital platform
VCX participates in iHaNoi operations, enhancing user experience on digital platform
See more
OmniX
Omnichannel Contact Center Platform
CXBot
AI-Powered Virtual Assistant
InsightCI
Customer Interaction Analytics Platform
vCOC
Customer Service Operation Management System
KnowX Hub
Knowledge Management System
AI-DMS
AI-Powered Document Intelligence Platform
WorkforceX
Workforce Management System
Frequently Asked Questions (FAQs) About CXBOT
Frequently Asked Questions (FAQs) About CXBOT
See more
How Virtual Assistants Have Evolved: From Chatbots to AI Agents and Virtual AI Agents
How Virtual Assistants Have Evolved: From Chatbots to AI Agents and Virtual AI Agents
See more
CX Journey
CX Knowledge
CX Blog
Sharing
Frequently Asked Questions (FAQs) About CXBOT
Frequently Asked Questions (FAQs) About CXBOT
See more
CXperts #01: Customers Don't Experience Channels. They Experience Journeys.
CXperts #01: Customers Don't Experience Channels. They Experience Journeys.
See more
About Viettel Customer Service
About Us
News
Latest Updates
Careers
Join Us
18,055 Calls, One Shared Hope: Bringing Our Fallen Heroes Home
18,055 Calls, One Shared Hope: Bringing Our Fallen Heroes Home
See more
"Act As One": From Vietnam's Customer Experience Excellence to the Global Market
"Act As One": From Vietnam's Customer Experience Excellence to the Global Market
See more