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Enterprise Knowledge Assets: Are They Being Effectively Leveraged or Wasted

May 03, 2026
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Trong bối cảnh kinh tế số phát triển mạnh mẽ, tri thức đang trở thành tài sản chiến lược quyết định năng lực cạnh tranh và khả năng tăng trưởng của doanh nghiệp. Tuy nhiên, không ít tổ chức hiện nay vẫn đang đối mặt với tình trạng “thất thoát tri thức” một cách âm thầm — khi thông tin khó tra cứu, kinh nghiệm phụ thuộc vào cá nhân và hoạt động đào tạo chưa mang lại hiệu quả như kỳ vọng.

Những vấn đề này không chỉ làm giảm hiệu suất vận hành mà còn tạo ra nhiều chi phí ẩn trong quá trình phát triển doanh nghiệp.

Infographic dưới đây sẽ giúp doanh nghiệp nhìn rõ 3 khoảng trống phổ biến trong quản lý tri thức nội bộ, đồng thời gợi mở hướng tiếp cận giúp doanh nghiệp khai thác tri thức hiệu quả hơn trong thời đại số.

 

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Viettel CX

VIETTEL CUSTOMER SERVICE ONE MEMBER LIMITED LIABILITY COMPANY


Governing Body: brand of the Military Industry and Telecoms Group.
Business Registration Number: 0110917293, first issued by the Hanoi Department of Planning and Investment on December 18, 2024.
Responsible for content: Mr. Truong Quang Viet.

Registration address: No. 1, Giang Van Minh Street, Giang Vo Ward, Hanoi, Vietnam

Phone: 024.62656168

 

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