In the context of 2026, traditional paper-based archiving is increasingly revealing many limitations when compared to modern digital storage. While paper-based storage consumes space, incurs high costs, and carries risks of loss, digital storage demonstrates superior advantages in efficiency, safety, and connectivity.
According to the Archives Law No. 33/2024/QH15, the transition from traditional archiving to digital archiving is not only a trend but also an urgent requirement. The comparison table below highlights the differences between these two approaches:

While traditional archiving requires significant resources for management yet still struggles to ensure efficiency, the transition to digital storage requires a well-structured solution to fully maximize its benefits. This is where the Document Processing and Digitization Service from Viettel Customer Service makes a difference: it does not merely digitize documents, but also helps organizations and enterprises restructure their entire archival system in a more scientific, secure, and easily exploitable way compared to traditional methods.
Specifically, the Document Processing and Digitization Service provides a comprehensive solution that transforms scattered paper records into a structured digital data ecosystem, applying AI and OCR technologies to enhance accuracy and searchability.
With a process that strictly adheres to professional archival standards and a synchronized technological infrastructure, Viettel Customer Service’s service not only overcomes the limitations of traditional archiving but also opens up a more modern, flexible, and sustainable approach for organizations in their digital transformation journey.













