To make it easier for businesses to stay connected with us, we are pleased to launch the Viettel Customer Service Zalo Official Account (OA)—your direct channel for the latest updates and business support.

By following our Zalo OA, you can:
Stay informed about the latest trends in Customer Experience (CX), Artificial Intelligence (AI), and digital transformation.
Explore our innovative customer service solutions, products, and technologies designed to optimize operations and enhance customer experiences.
Receive updates on our latest events, webinars, knowledge-sharing sessions, and other activities.
Connect directly with our team to learn more about the solutions that best fit your business.
How to follow our Zalo Official Account
Scan the QR code in the image.
Or visit: https://zalo.me/viettelcx
Click Follow to stay up to date with our latest news and announcements.
Follow our Zalo Official Account and join us on our journey to elevate customer experience through innovative technology.
Viettel Customer Service is a subsidiary of the Viettel Group, operating in the technology and customer service sector. The company provides a comprehensive ecosystem including services (Contact Center Outsourcing, BPO, Upsale, Customer Experience, Loyalty, Document Processing and Digitization, Warranty & Repair Services) and technology solutions (OmniX, CXBot, KnowX Hub, AI-DMS, vCOC, InsightCI, WorkforceX).
Contact Viettel Customer Service today for solutions tailored to your business!
Contact Information:
Hotline: 1800 9397 / Email: dvkh@viettel.com.vn
Website Viettel Customer Service / Facebook Viettel Customer Service / Zalo Viettel Customer Service
Address: 23rd floor, Vinacomin Building, 3rd Duong Dinh Nghe Street, Yen Hoa Ward, Hanoi.










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