Viettel Customer Service proactively connects and expands customer experience technologies nationwid

From North to South, Viettel Customer Service is continuously shaping an intelligent customer service network — where technology, people, and a spirit of service come together to reinforce Viettel’s pioneering position in the digital era.

From Quang Ninh, Hung Yen, and Phu Tho to Dong Thap, Ho Chi Minh City, Tay Ninh, and Vinh Long, Viettel Customer Service, together with Viettel’s provincial branches, is bringing customer service technology solutions to organizations and localities across the country.

Products and services such as Contact Center Outsourcing, BPO, Data Digitization, Brand Protection (Voice of Customer), and AI-powered solutions help businesses optimize customer service processes, standardize data, ensure information security, and accelerate digital transformation. In particular, as localities intensify digitalization efforts, the rising demand for data standardization and brand protection will unlock new strategic collaboration opportunities with Viettel Customer Service.

Viettel Customer Service is committed to accompanying local governments and enterprises in elevating customer experiences through innovative technologies, grounded in three core values: Professionalism – Responsibility – Enthusiasm.

Viettel Customer Service is a subsidiary of the Viettel Group, operating in the technology and customer service sector. The company provides a comprehensive ecosystem including services (Contact Center Outsourcing, BPO, Upsale, Customer Experience, Loyalty, Document Processing and Digitization, Warranty & Repair Services) and technology solutions (OmniX, CXBot, KnowX Hub, AI-DMS, vCOC, InsightCI, WorkforceX). 

Contact Viettel Customer Service today for solutions tailored to your business!

Contact Information:

• Hotline: 1800 9397 / Email: dvkh@viettel.com.vn

• Website Viettel Customer Service / Facebook Viettel Customer Service / Zalo Viettel Customer Service 

• Address: 23rd floor, Vinacomin Building, 3rd Duong Dinh Nghe Street, Yen Hoa Ward, Hanoi.